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Thursday, February 22, 2007

Assessing Capability Maturity using Process Maturity Framework for ITIL

Our contact, John Brookes at Fox IT, a specialist ITIL consultancy have made available an on-line self assessment tool for grading the maturity of each of the ITIL functions.
There are about 20 or so questions for each section, a score and suggestions are returned upon completion.
If you have any questions about the service or need more details, John would be happy to correspond.

In the meantime, why not try it out, use the information from your case study and information you have gained through studying the website and responses to the questions your group have formulated to see where the company is now in terms of maturity.

Please comment to this post with your thoughts and/or other links to software maturity assessment tools which the rest of the group might quite like to use.

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